Contacts for Development Services

This page has been updated and renamed. It was formerly titled Remote Procedures During Covid-19. 

This webpage is a snapshot of the contact information for the City's Development Services: Building, Planning, Fire, and Public Works. This content is subject to change.

FOR service APPOINTMENTS

We offer a range of development services. You can self-schedule an appointment with the appropriate division:

Building Permit Services & Submittal Appointments
Planning Permit Applications & Submittal Appointments
Fire Permit Appointments
Public Works Appointments

The tables below outline further contact information for the services by division.

BUILDING division SERVICES

 Service how to CONTACT Us

Accessory dwelling units - ADUs 

 

Visit www.sanjoseca.gov/ADUs for the ADU Universal Checklist that helps you prepare your project. You can also learn about the speedy Preapproved ADU program.

 

Visit ADU Permit Service when you are ready to submit your ADU plans. 

 

Email ZoningQuestions@sanjoseca.gov for a brief, no-cost consultation on how your ADU concept complies with zoning rules (you must have site and ADU dimensions ready). 

 

For general help, Submit A Question 

Building Permits, Plan Review, and Online Building Permits

Visit Building Permit Services to be directed to the right process for your ADU, simple project, residential, commercial, or STI/ITI building permit and plan review process, including resubmittals.  

 

If you have challenges with computer processes and your project is a single-family home or duplex, call 408-535-3555 for an in-person appointment at the City Hall Permit Center, first floor. 

 

Find information and forms for types of projects that are subject to a building permit at Building Bulletins & Forms.

 

For many simple projects, its fastest to download the building permit from SJPermits and save $48. Find instructions at Online Permits.

 

For help with an online permit, email: OnlinePermits@sanjoseca.gov

 

For general questions about building permits or plan review, email BuildingPermits@sanjoseca.gov or call 408-535-3555.

Building Permits for Restaurants and Food/Beverage Services

Restaurants and food/beverage service businesses may use our award-winning Streamlined Restaurant Permit Program. Email either of the small business allies:

Juan.Borrelli@sanjoseca.gov  or Xuan.Ha@sanjoseca.gov for assistance.

Building Inspections & Building Codes

Inspectors wear safety gear and practice social distancing.

 

Schedule an inspection at www.SJPermits.org or call 408-535-3555 for assistance with scheduling an inspection.

 

For questions about building codes and inspections, email: InfoInspector@sanjoseca.gov 

 

For inspection concerns, contact:

• Bruce Campbell at Bruce.Campbell@sanjoseca.gov or 408-353-7815

• Michael Davis, Michael.Davis@sanjoseca.gov or 408-535-7651 

Building Fee Payment
For fees & methods of payment, visit Building Permit Fees.

PLANNING division SERVICEs

 Service  HOW TO CONTACT US
General Planning Questions and to Speak with a Planner

Email: ZoningQuestions@sanjoseca.gov, or: 

Call 408-535-3555. Press 1. Then press 1 again to speak with a Planner during these hours:

Monday - 10:30am-Noon; 1:00-4:00pm
Tuesday-Friday - 9:00am-Noon; 1:00-4:00pm

 There may be a wait as we get many calls. We appreciate your patience.

Environmental Review and Mitigation Monitoring Program

For general Environmental Review or Mitigation Monitoring questions, email: David.Keyon@sanjosecagov

 

For Mitigation Monitoring assistance, email: Cassandra.VanDerZweep@sanjoseca.gov

For Santa Clara Valley Habitat Conservation Plan questions, email: Kara.Hawkins@sanjoseca.gov

Planning Permit Applications & Online Planning Permits

View all types of Planning Applications. At this page, you can self-schedule your submittal appointment. Or get assistance with appointments by emailing: ZoningQuestions@sanjoseca.gov 

 

Services that qualify for an in-person appointment are marked on the chart at Planning Applications, including permit adjustments, sign permits,  single-family house permits, tree removal permits, outdoor vending facility permits, and zoning verification letters.

 

Go to Online Permits to apply for the following Planning permits; no  appointment needed:

  • Historic Preservation Permit Adjustment
  • Outdoor Vending Facility Permit
  • Parking Analysis
  • Permit Adjustment
  • Sign Permit
  • Single-Family House Permit (administrative only, not public hearing)
  • Taproom or Tasting Room Permit
  • Zoning Verification Letters
Tree Removal Permits on Private Property

To apply, complete the Tree Removal Permit Application. You can submit it by email or submit it through an in-person or virtual appointment. 

 

By email: Send it to ZoningQuestions@sanjoseca.gov.

By appointment:  Schedule an in-person or virtual appointment at PlanningAppointments 

Planning Fee Payment

For fees and methods of payment, visit: PlanningApplications

Fire Prevention Permit services

Service how to CONTACT us
Fire Permits and Online Fire Permits

For details on Fire Permit services, please visit FirePermits.

 

For questions, email SJFDPermitSpecialist@sanjoseca.gov

 

The Fire Prevention Bureau provides all types of fire permit service virtually or in-person. Now two types of fire permit can be applied for online, see Fire Online Permits.

Hazardous Materials Permits

For information, please visit FirePermits.

For questions, please call 408-535-7750.

Schedule a fire construction inspection  To schedule an inspection, call 408-535-3555.

Public Works Development SERVICES

See the Public Works Development Services page.