SUBJECT: APPROVAL OF AN AGREEMENT (MODIFICATION #1) BY AND AMONG PACIFIC BELL TELEPHONE COMPANY AND CITY OF SAN JOSE FOR THE PROVISION OF 311 SERVICE
Adoption of a resolution, amending Resolution No. 70072, to revise the City Manager’s authorization to execute an Agreement (modification #1) by and among Pacific Bell Telephone Company and the City of San José, for 311 service, for a total cost not to exceed $137,700, for the period of July 1, 2000 through January 3, 2002.
BACKGROUND
The 311 non-emergency telephone number was
initiated in 1997 by the State of California as a pilot project. Funding by the State was discontinued as of
July 1, 1999. Through the budget
process, the City chose to continue the 311 non-emergency service and included
the cost of the telephone service in the Information Technology Department’s
budget. Per Resolution No. 70072, City
Council authorized the City Manager to execute an agreement with Pacific Bell
for 311 service, extending it from July 1, 2000 through June 30, 2001. This memo requests approval to continue
service from July 1, 2001 through January 3, 2002.
By means of previous Council Resolution adopted on December 19, 2000, the City Manager was granted approval by the Mayor and City Council to continue the 311 service contract with Pacific Bell for the period July 1, 2000 through June 30, 2001. Pacific Bell has been in the process of developing a new 311 platform and it is anticipated that the new platform will go into affect after January 1, 2002. Therefore, the City needs to extend the existing contract for the period of July 1, 2001 through January 3, 2002.
There are no public outreach requirements for this recommendation.
This memorandum has been coordinated with the City Attorney’s Office.
Funding: General Fund – 001
Budget Document: 2001-02 Proposed Operating Budget, page 321
Budget Amount: $45,900
WANDZIA GRYCZ
Chief Information Officer,
Information Technology Department