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Abandoned Shopping Carts
City fo San Jose Call Center (408) 535-3500
Airport Noise
Mineta San Jose Internaitonal Airport Administration 408 501-7600
Noise Hotline (408) 452-0707
Animals
San Jose Animal Care & Services, 2750 Monterey Road, San Jose, 95111
Telehhone: 408 578 PAWS (7297).
Website: San Jose Animal Care & Services, San Jose Animal Care Ctr.
Blight
Stricter regulations dealing with blighted property have recently
been added to the city code. Property can be considered blighted
if it has an unsecured building or structure, is in a state
of disrepair, has dangerous or overgrown vegetation, or fails
to meet the numerous other definitions of blight presented
in the ordinance.
To report a blighted property or to learn
more about the Blight Ordinance, visit the Code Enforcement
site at http://www.sanjoseca.gov/codeEnforcement or
call Code Enforcement at (408) 277-4528.
To quickly file
a complaint about a blighted property, please visit the Code
Enforcement form at: https://secure.sanjoseca.gov/codeEnforcement/blightReport.htm .
Building
Dept. of Planning, Building & Code Enforcement, 200 E. Santa Clara St. Tower
Telephone: 408 535-3555
Website: Planning Division
Development Services
Telephone: 408 535-3555
Website: Development Services
Building Division , 200 E. Santa Clara St., lst Floor, San Jose, CA 95113
Telephone: 408 535-3555
Website: Building Division
Code Enforcement Division 170 W. San Carlos St., San Jose, CA 95113
Telephone: 408 277-4528
Website: Code Enforcement Division
Business Tax Certificates
For Business License, please call 408 535-7055.
Business Tax, 200 E. Santa Clara St., lst Floor Tower, San Jose, CA 95113
Telephone: (408) 535-7055.
Phone Options:
#2: Business Tax accounts/ inquiry pertaining to hardship exemption program
#3: Unpaid invoice due to the City
#4: Liens
#5: Delinquent fire permit/ unpaid administrative citation/ request a hearing
#0: General information
Repeat options by hitting the # sign
If you need assistance, just wait on the line for an attendant
Website: http://www2.csjfinance.org/
City Council
The Mayor and City Council are helpful contacts to call for
answers to general questions and concerns about your area
or the city in general.
Mayor Chuck Reed can be reached
at (408) 535-4800 or email at
mayoremail@sanjoseca.gov
Councilmember Rose Herrera, represents
the District 8 area of San José (Note: you can check the district
map to see what district you live in) or call
408.535.4908 or by email at district8@sanjoseca.gov
City Council Website: http://www.sanjoseca.gov/council.html
City Hall Call Center (24 hrs / 7 days)
If you would like City Hall information,
please call the City of San Jose's Call Center at (408) 535-3500.
Construction Noise
According to San José Municipal Code, the legal hours of construction within 500 feet of a residential unit are limited to the hours of 7:00 a.m. to 7:00 p.m. on Monday through Friday. This time restriction is limited to construction activity that requires a Development Permit or other Planning approval.
If this ordinance is violated, please call Code Enforcement at (408) 277-4528.
County Jurisdiction
If you are concerned about any of the following issues, please
contact the Santa Clara County Government at the following
numbers:
- Adult Protective Services - (408) 928-3860
- Animal Control - (408) 654-5875
- Birth/Death Certificates (Clerk Recorder) - (408) 299-2481
- Environment Health - (408) 918-3400
- Foster Care Recruitment - (408) 299-KIDS
- Health Services - (408) 792-5050
- Marriage Licenses - (408) 299-5664
- Pet Licensing - (408) 501-2134
- Registering to Vote - (408) 299-8302
- Reporting Child Abuse - (408) 299-2071
The previous services are not a part of the City of San Jose's
jurisdiction and need to be addressed by the County Government.
Fire
Fire Administration, 170 W. San Carlos St.
Telephone: 408 277-4444
Emergency: 911 (or (408) 277-8911
on cell phones)
Website: Fire Prevention
San Jose Fire Stations
Graffiti
Anti Graffiti Program, 501 Vine S., San Jose, CA 95110
Anti-graffiti
hotline at (408) 277-2758. Be prepared to describe the location
and the extent of the graffiti in question.
Website: http://www.sanjoseca.gov/prns/antiGRAFFITIprogram/antiGraffitiINDEX.asp
Homelessness
Telephone: San José Police Department at (408) 277-8900
If you wish to learn about shelter
availability, contact the Shelter Hotline at 1-800-774-3583.
For more information on homeless services, contact the Department
of Housing at (408) 535-3860.
Homeless Encampment: San Jose Police Department, Metro Unit at 408 297-4937 or 408 277-4044
Neighborhood Clean-ups
If you would like to learn more about when and
where clean-ups will occur, please click here
Parks (PRNS)
Parks, Recreation & Neighborhood Services
If you have information or concerns about a neighborhood park, community center and/or classes,
please call (408) 535-3570.
Parks Reservation & Special Events: 408 277-2757
Website: Parks, Recreation & Neighborhood Services
Police
San Jose Police Department: 408 277-8911 - Emergency or 911 or 408 277-8911 when calling from
a cell phone.
408 277-8900 - Non-Emergency
Website: http://www.sjpd.org/dispatch.html
Rental Disputes
If you would like to report a rental dispute that you are
experiencing, please call the hotline at (408) 975-4480.
Schools
Click here for information on District 8 schools
Sidewalks, Parkstrips, and Curbs
According to local ordinance and state law, the owner of the fronting property is responsible for maintaining the sidewalk, the curb, the gutter, and the park strip area (the area of the street lying between the face of the curb and the sidewalk). Maintenance responsibility includes, but is not limited to, repair or replacement of damaged or displaced concrete, abatement of weeds or debris, and the trimming of trees and shrubs. If a problem (such as raised or lowered portions that cause water to pond) on the street is next to the curb and gutter, the property owner must first repair the curb and gutter, then afterwards the City will repair the pavement. For information on the repair of curb and gutter, please call the Sidewalk Inspection Section at (408) 277-3158. If you wish to report a clogged storm drain, please call (408) 277-4373.
To obtain a sidewalk repair permit, an initial inspection is required. Please call (408) 277-3158 to request an inspection for a permit.
Signs & Markings
In order to report sign violations, including signs in the
public right-of-way, failure to have required permits, illegal
inflatable displays, balloons and pennants,
call Code Enforcement
at (408) 277-4528.
Streetlights
There are approximately 50,000 street lights throughout San Jose. They are repaired and maintained to ensure adequate night time visibility at street intersections and along major streets. The DOT crews replace burned out lights as they are reported. Please allow 1 to 14 working days for completion of the street light repair. To report a burned out street light, follow the procedures below:
- Obtain Information
- Street light pole number, located on streetlight pole at eye level facing the street (an alphabet letter is located in the middle of the number).
- Street name and address where street light is located. Indicate if pole is in front of, across from, or in-between the address given.
- Nearest cross street.
- Your name, spelling (if calling) and day time phone number.
Report Information to any one of the following:
- Street Light Recording Phone #: (408) 794-1903. The recording is available to you 24 hrs/day, 7 days/week and messages are transcribed each business day.
- E-mail: street.lights@sanjoseca.gov
- Fax: (408) 277-3164 (include your daytime phone #)
Street Hazards
Department of Transportation
Telephone: (408) 277-4373.
Street Maintenance
If the problem is away from the gutter and in the main street
area where vehicles travel, then the City is responsible for
maintenance and will fix the problem.
If there is a pothole
in the street, you may call (408) 277-4373 to report it. Dispatchers
will take the information and pass it on to the appropriate
staff for scheduling of repair work.
Street Sweeping
San Jose's street sweeping is currently scheduled for once
a month.
In order to find out the schedule in your neighborhood,
please contact the Department of Transportation at (408) 277-3621.
Strong Neighborhood Initiative (SNI)
The Strong Neighborhoods Initiative is a commitment made by
the Mayor and the City Council to unite with San Jose communities
to strengthen City neighborhoods.
For more information about
joining the SNI in your area, please call the Neighborhood
Development Center at (408) 723-4114
SNI website: http://www.strongneighborhoods.org/.
Towed Vehicles
In order to find out information about a towed vehicle, call
the Auto Desk at (408) 277-4263.
Website: http://www.sjpd.org/
Traffic Calming
Telephone: Dept. of Transportation, 408-535-3850 (ask for Traffic Engineering)
E-mail: traffic.calming@sanjoseca.gov
Website: City of San Jose, Department of Transportation
If you
would like increased traffic enforcement in your neighborhood,
call the San José Police Traffic Enforcement Unit at (408)
277-4341.
Trash / Recycling
Garbage Bill Information 408 535-3500
Garbage Missed Pickups 408 535-3500
Recycling Computers 1-888 887-3372 Website: http://www.crc.org/
Recycling Info & Locations 408 924-5359 Website: http://www.recyclestuff.org/CDR.asp
Recycling Old Appliances 408 924-5453
Recycle Plus 408 535-3500
Recycle Plus On Line Bill Payment: Website: http://www.sjrecycles.org/aps.html
Website: http://www.sjrecycles.org/
In order to dispose of household hazardous waste (such as
cleaners, paints, halogen lights, and pesticides), please
call (408) 299-7300.
Yard waste should be placed in the street for collection no
more than 24 hours before your collection day.
If you would
like to report a violation of this law, please call Code Enforcement
at (408) 277-4528.
.
Tree Removal
Telephone: City Arborist's
Office (408) 277-2756.
For trees on private property, a
tree removal permit from the Planning Department, please call: (408) 535-3555.
Website: City of San Jose, Planning, Building & Code Enforcement
Vehicle Abatement
Telephone: (408) 277-5305
Website: Department of Transportation Vehicle Abatement
Water Waste
Telephone: (408) 277-4528
Website: City of San Jose Code Enforcement
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