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Joe Rois
Acting City Auditor

Office of the City Auditor

200 E. Santa Clara St.
Tower 14th Floor
San Jose, CA 95113

Ph: (408) 535-1250
Fx: (408) 292-6071

Monday - Friday
8:00 a.m. - 5:00 p.m.

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Office of the City Auditor
The Role of the City Auditor's Office

The mission of the Office of the City Auditor is to independently assess and report on City operations and services. To fulfill this mission, we conduct performance audits that identify ways to strengthen public accountability, and improve the efficiency and effectiveness of City government.


 Interactive Dashboard Audit Recommendations (Current) Interactive Dashboard of all Recommendations 2010 to Present

Recent Reports and Updates
03-18-19 Development Noticing: Ensuring Outreach Policies Meet Community Expectations
03-15-19 Status of Open Audit Recommendations as of December 31, 2018 
03-14-19  Employee Benefit Fund Administration: Opportunities Exist to Improve Controls 
02-14-19  Audit of 9-1-1 and 3-1-1:  Changes to Call Handling and Increased Hiring Efforts Could Improve Call Answering Times
12-19-18  Audit of Towing Services: Changes to Contract Terms and Consolidated Oversight Could Improve Operations 
12-14-18  Annual Report on City Services 2017-18
11-16-18  Team San Jose Performance FY 2017-18

{11-30-18 Supplemental Memorandum}
11-01-18  Audit of the City’s Homeless Assistance Programs: More Coordination and Better Monitoring Can Help Improve the Effectiveness of Programs
09-06-18 Status of Open Audit Recommendations as of June 30, 2018 
09-06-18  Community Center Reuse: Efficient Monitoring and Better Data Can Help Determine the Next Phase of Reuse 
More Audit Reports

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