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Curb Ramp & Disabled Parking Requests
Accommodation for Persons with Disabilities
The Department of Transportation is concerned with public right-of-way access for everyone including people with disabilities. Staff is aware of pedestrian mobility concerns for people with various disabilities. The following information describes department programs available to the public.

Residential Disabled Parking
On-street parking spaces may be marked and signed for use by residents when needed to provide parking within close proximity to a residence. Factors that are taken into consideration when determining if an on-street parking space is appropriate includes the availability and condition of off-street parking, such as a driveway and/or garage; the condition of the pavement, park strip, and/or sidewalk area that will be used by an individual entering or exiting a parked vehicle; and the demand for on-street parking in the neighborhood. The possession of a current Department of Motor Vehicles issued disability placard or license plate is required. Residents who would like to request that a location be evaluated for installation of an on-street disabled parking space can either contact (408) 535-3850, or submit a request via email.

Curb Ramp Requests
The Department of Transportation (DOT) administers the Sidewalk Accessibility Curb Ramp Program by identifying locations and managing the installation of curb ramps throughout the city. These ramps provide safer and easier pedestrian access to sidewalks, particularly for persons with disabilities. All newly constructed ramps comply with the current Americans with
Disabilities Act standards.

Contractual Services
DOT utilizes contractual services to install curb ramps each year through the ongoing capital-funded program. Along with these ongoing City-funded installation projects, the program also assists and coordinates installation projects with a variety of other programs and construction projects.

DOT staff utilizes a priority approach to select locations for new ramps. Installation project priorities are based on the following criteria:
  • Known routes used, and requests by persons with disabilities
  • Known locations in the walking route to school plans
  • Known routes to senior and community centers and around parks
  • Requests from the community

To request a new ramp location for review, contact DOT by email or call (408) 794-1958.

Mobility Access Analysis for People with Disabilities
Upon request, staff conducts a study of obstructions blocking pedestrian or wheelchair travel. Call (408) 535-3850 for information.

Audible Traffic Signals
This service includes analysis and installation. Call (408) 975-3700 for information.