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Permit Center

Inquiries and Assistance
8:00 am-4:00 pm
9:00 am-4:00 pm

Plan Intake and 
Permit Issuance

8:00-11:30 am/1:00-3:30 pm
9:00-11:30 am/1:00-3:30 pm
Last customer taken at
11:30 am and 3:30 pm
Permit Center
New for High Rises – Eplan Review
Starting April 1, 2016 the Building Division is reviewing all new high rise projects through electronic plan review. See our new San José Eplans bulletin for more information and instructions. 

Permit Services 
Our bulletin How to Get a Building Permit provides the steps to getting a permit for the various types of projects, and describes each type of permit service.

Online Permits
Visit to apply for simple permits, schedule inspections, track proposed projects (simply enter the address or project reference number), and more. Online permits is our lowest cost permit service, saving you $40 compared to an Over-the-Counter permit.

Over-The-Counter Permit Service - Walk out with a permit in hand
No appointment is needed; bring your accurately drawn project plans. This service is for projects that are existing, one-story, non-sprinklered multifamily or single-family residential buildings and that do not involve major structural changes. Read How to Get a Building Permit for more information on qualifying projects. Service hours:
M-Tu-Th-F: 8:00-11:30 a.m. / 1:00-3:30 p.m.
Wednesdays:  9:00-11:30 a.m. / 1:00-3:30 p.m.

Regular Plan Review
For projects with structural changes. No appointment is needed although you may schedule one if you prefer (call 408-535-3555). Come to the Permit Center with accurate plans.

Express Plan Review

Call 408-535-3555 to schedule an appointment.  Learn more about the requirements to qualify for an Express Plan Review.

STI/ITI Expedited Plan Review
For qualifying Special Tenant Improvements (STI) and Industrial Tool Installations (ITI), we offer expedited plan review that brings together the project designers and the full City review team in one meeting. See the STI/ITI Handout for more information, or email us at at 

Got Questions?

Building Information Inspector
For questions regarding permits, codes, inspections or plan review, leave us a message and we'll respond within two business days:
    Voicemail: 408-535-7641

Planning, Zoning, and Sign Ordinance Questions
Call 408-535-3555 - Ask to speak with a planner.
A planner will answer your questions regarding planning, zoning, tree removal and signs. 

Validated Parking - We offer validated parking for the lot under the City Hall Tower; entrance is on 6th Street.