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Office of Emergency Management
855 N. San Pedro St.
San Jose, CA 95110

Ph: (408) 794-7055

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Storm-Related Resources
Sign Up for Emergency Notifications
  • AlertSCC - free, easy, and confidential way for anyone who lives or works in Santa Clara County to get emergency warnings sent directly to their cell phone, mobile device, email, or landline.
  • City Emergency Alerts - select Emergency Alerts to get notified about significant emergency situations within city limits

Reporting Storm-Related Issues
  • Please call the San José Department of Transportation's 24-Hour Emergency Dispatch Center to report sewer back-ups, storm flooding, missing / damaged traffic signs, potholes, malfunctioning traffic signals, broken tree limbs and other non-life threatening emergencies.

    24-Hour Emergency Dispatch Center: (408) 794-1900

Power Outages
  • During winter storms, common causes of power outages are tree branches or entire trees falling into power lines due to high winds.
  • View PG&E's Storm Safety Tips. 
  • Learn how you and your family can be prepared whenever the power goes out. View tips.
  • Before calling about the power being out, PG&E has these suggestions:
Sign up for PG&E’s outage alerts. For details, go to your My Energy account or visit 
- Check to see if other neighbors are affected. This will confirm if an outage is impacting the neighborhood or
just your residence. 

- If you don’t see your outage listed on outage maps, report your outage to PG&E's Electric Outage Information
   Line at 1-800-743-5002

The Santa Clara Valley Water District is the source of sandbag supplies. The sandbag sites are open from late November through April each season.

During storm events, all of the sites may only be stocked with sand and empty bags. While shovels are provided at these sites, you may want to bring one with you just in case.

Residents are advised that sandbags are most effective when used to prevent flooding from one foot or less of water from entering a home or business through doorways and garage door openings.

View the Water District's map of sandbag distribution sites.

For more information about sandbags, visit the Water District website.

Flood Protection Resources
Visit the Santa Clara Valley Water District website for information.

Finding a Lost Pet
Storms can frighten or disorient pets, causing them to go missing. The San José Animal Care Center has pulled together information that will guide you through the steps to take in order to recover your animal. Read more...