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Residential Occupancy Permit Renewal
A Residential Occupancy Permit (ROP) is required for rental property with three or more units under one roof. This includes apartments, hotels, motels, fraternities, sororities, emergency shelters, and residential care facilities. Condominiums are not included on the Multiple Housing Roster and they do not require an ROP. Permits must be renewed annually. The annual invoice is mailed in mid-November and payment is due by December 31.

Permit Renewal
Permit holders can renew their permits online at, in-person at City Hall, or by mail. See your invoice for payment instructions.

Online Renewal

For permit holders who would like to renew online, visit and click on the "Pay fees" button. You will need your RSN number in order to renew your permit. The RSN number is listed in the invoice.

Owners of Tier 1 buildings will also need to complete the self-certification affidavit during the online renewal process.

SJPermits homepage with arrow pointing at Pay Fees button
Go to and click on the "Pay fees." A RSN number is required in order to proceed with the renewal process.

 Example of Residential Occupancy Permit Renewal Notice with arrow pointing at Owner RSN and Customer RSN numbers
The RSN number is listed in the ROP invoice.

For step-by-step instructions, see the Residential Occupancy Permit Online Renewal Guide

Service Level Tier 1 - Self-Certification
All owners of multi-family buildings are responsible for maintaining those buildings in compliance with minimum housing standards. Additionally, an owner or owner's agent who wants to maintain Tier 1 status must agree to check every unit in the building on an annual basis and upon change in tenancy, provide a copy of the Self-Certification Checklist to tenants within five working days of checking conditions, and maintain electronic or hard copies of the records for seven years. If any units cannot be self-certified, then Code Enforcement must be notified no later than July 31 of each year. An affidavit must be completed at during the renewal process for the Residential Occupancy Permit. For more information, see the Residential Occupancy Permit Online Renewal Guide.