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Flood Preparedness
The following information will help you prepare for and take actions to protect yourself, your family and your property in the event of a flood.

Emergency Flood Messages – What to Do
The National Weather Service uses certain words – flood monitoring, flood watch and flood warning – to alert the public about flood conditions. The City of San José and Santa Clara Valley Water District use these same words. These handouts outline what to do when you hear these words:

How do I get flood alerts sent to my cell phone, landline or email address?
Santa Clara County (SCC) operates the AlertSCC system. AlertSCC is a free, easy, and confidential way for anyone who lives or works in Santa Clara County to get emergency warnings, including flood alerts and other types of emergency alerts sent directly to their cell phone, mobile device, e-mail, or landline. You must sign up to receive AlertSCC messages on your mobile device or email; it will automatically reach landline phones. To sign up or get answers to questions about AlertSCC, visit the Santa Clara County website at
 Sign up for AlertSCC to receive flood alerts on your cell, landline or email address

Where can I get sandbags?
The Santa Clara Valley Water District has several locations where you can obtain sandbags. Visit the District website for a map of distributions sites and more information at

How can I prepare for the possibility of flooding? 
As the flood management agency for Santa Clara County, the Water District provides flood safety tips to guide you before, during and after a flood. Learn more at

What is the water level on Coyote Creek?

The Santa Clara Valley Water District has stream level gauges that monitor the water depth on Coyote Creek, which flooded in February 2017. There are also five visible gauges (tall posts in the water), where you can see the current water level and the marker for where flood stage occurs. You can find stream depth information and the location of the visible gauges at

What does the City do to manage floods?
The City and Santa Clara Valley Water District work together to manage flooding that might occur on the creeks and rivers in San José. The two agencies have a new joint Emergency Action Plan that outlines their approach to preparing for and managing a flood. It includes information specific to flooding on Coyote Creek, but applies to flooding on any waterway in San José. Below is information that will help you understand this plan:

  • Joint Emergency Action Plan Overview: Handout in English, Spanish, Vietnamese 
  • Full Joint Emergency Action Plan: This new plan will soon post here. The two agencies meet on November 3, 2017 to consider the plan.