The City has received the Final Development Services Study Report from Zucker Systems. The City included in the 2001-2002 Adopted Budget funding to study the organization of functions and resources that provide services to the development community. Following the distribution of an RFP, three firms submitted proposals for the work. Zucker Systems of San Diego was unanimously recommended by an evaluation panel and selected for this work. Zucker Systems had conducted previous work for the City, including the 1992 Business Climate Study, and several follow-ups to the Business Climate Studies in 1994 and 2001.

The study was intended to identify organizational and/or functional alternatives for the optimum delivery of services that bear directly on the City’s role in facilitating the development and improvement of property, whether by large companies or single family homeowners, or for commercial, industrial or residential development. Land entitlement and development permitting and related services were primarily reviewed in the departments of Planning, Building and Code Enforcement, Public Works, Transportation and Fire. Consideration was also given to the separation of responsibilities for some of these services between the Redevelopment Agency and other City Departments to identify opportunities that might exist to organize those services more effectively from the applicant’s perspective.

If you have questions contact Joseph Horwedel, Acting Director of Planning, Building and Code Enforcement at (408) 535-7900 or by email at joe.horwedel@sanjoseca.gov.

Due to the large size of the report, it has been organized into several .pdf documents according to chapters in the table of contents. Click here for the Zucker Study.

If you would instead like to view the entire 333 page .pdf document, click here