Below are recent presentations as well as various publications developed by the QUEST Partnership to aid in the implementation of Investing in Results.

Unless otherwise indicated, all files on this page are Adobe Acrobat .pdf files.  You will need the Adobe Acrobat Reader 5.0 or later to view them.

Get the Adobe Acrobat Reader    

Latest Items

2003-2004 Year-End City Service Area Performance Report

2003 Community Survey Report and Topline Data

2003-2004 Mid-Year City Service Area Performance Report

InFocus Civic Television segment on Investing in Results

Presentations

Society of Information Technology Management Visit  - San Jose, CA (May 2004):

Presentation

ICMA Best Practices Conference - Tacoma, WA (March 2003):

Investing in Results (IiR) Case Study with Attachments

Budget Documents The link below will take you to files from the 2004-2005 Proposed Budget.

City Service Areas

Guidelines

Prepare the Organization:
     IiR Star
     Benefits and Concerns Implementation Plan
     Key Implementation Roles:
           Dept. Head, Facilitator, Coach
           I-Team, Labor Liason, Key Functional Players
     Investing in Results Glossary
Align to Mission:
     Workplan through Milestone #2
     Core Services Guidelines
     Determining Core Services Worksheet
     Determining Core Services Checklist
Develop Measures:
     Milestone #2 Workplan Revised

Council Study Sessions

April 1999 - Staff Report
April 1999 - Attachment 1
April 1999 - Attachment 2
April 1999 - Attachment 3
Power Point Presentation to Council

December 1999 - Staff Report - Milestone 1
December 1999 - Attachment A

January 2000 - Staff Report
January 2000 - Attachment A
January 2000 - Attachment B
January 2000 - Attachment C

February 2000 - Staff Report
February 2000 - Attachment A
February 2000 - Attachment B
February 2000 - Attachment C

April 2000 - Staff Report - Milestone 2
April 2000 - Attachment A
April 2000 - Attachment B
April 2000 - Attachment C
April 2000 - Attachment D
April 2000 - Attachment E