Click to Home
Go To Search
Cityscape at night
San Jose Home

2017 Coyote Creek Flood Recovery

Posted on: March 5, 2017

San José Coyote Creek Flood Recovery Update - March 5, 2017 3:00 pm

To subscribe to the bulletin:
Go to and select “2017 Coyote Creek Flood Recovery” bulletin under News Flash.

City teams continue working with partners and volunteers to help those left homeless by the flooding to obtain housing and assistance and to help flood-affected neighborhoods safely undertake the proper steps to cleanup and repairs.

Weather Outlook

Light showers this weekend have not caused any significant increase in stream flows. The weather forecast this week is mostly fair. For weather information go to For Santa Clara Valley Water District information about reservoir levels and stream flows, go to

Recovery and Volunteer Activity

Hundreds of volunteers came out on Saturday and Sunday at various sites to assist with flood-related clean-up. On Saturday, more than 300 volunteers showed up at Kelley Park and the Rock Springs neighborhood, with more than 100 at the Golden Wheel mobile home park and more than 50 at Roosevelt Park. More than a hundred volunteers braved damp weather today (Sunday) at the Kelley Park/Rock Springs sites to continue community efforts to help clean up neighborhoods, parks, and affected homes.

Volunteers are still needed for continuing cleanup, assisting residents and reaching out to affected neighborhoods. Spanish and Vietnamese speakers are especially needed. For information on volunteer opportunities or to sign up online, go to Help is needed in the following areas:
  • Parks cleanup
  • Debris removal
  • General clean up
  • Assisting residents
  • On-the-spot interpreting - Vietnamese and Spanish
For those interested in making a financial donation, the Silicon Valley Community Foundation has set up a San José Flood Victims Relief Fund. To donate either online or with a check, please visit:

Distribution of Flood Victims Relief Funds

On Saturday the City alerted those affected by the flood to be sure they had completed the intake/registration process at the Local Assistance Center (LAC) in order to receive funds from the San José Flood Victims Relief Fund administered by the Silicon Valley Community Foundation.
To receive an assistance check, affected individuals must be able to prove residence in one of the affected areas, such as with a utility bill or driver’s license.

All flood victims will be considered for assistance. Those without a place to live, seniors, disabled and those with children are the highest priority to receive a check. The first step to receive a check is to complete the intake process at the LAC.

Intake Location – Local Assistance Center, Shirakawa/Vietnamese American Community Center, 2072 Lucretia Avenue, San José

Hours: Sunday, March 5: 9:00 am – 5:00 pm

Monday, March 6: 10:00 am – 6:00 pm

Tuesday, March 7: 10:00 am – 6:00 pm

Wednesday, March 8: 10:00 am – 6:00 pm

The San José Flood Victims Relief Fund is administered by not-for-profit agencies. No City funds are being disbursed.

State and Federal Emergency Relief

California Office of Emergency Services and Federal Emergency Management Agency (FEMA) representatives will be visiting the affected areas in San José this week as part of the City’s application for state and eventually federal declarations of emergency resulting from the flooding. These declarations are necessary in order to apply for state and federal emergency funding.

Damage Assessments/Estimates

On Friday, March 3, the City completed the Preliminary Damage Assessment and submitted it to Santa Clara County. This Assessment provided more detailed data on impacted residential units and non-residential structures, based on four damage categories. These estimates are necessary steps as the City seeks state and federal emergency assistance in response to the flood in San José.

Total Impacted Residential Units (all three flood-affected areas): 582

Affected: 43

Minor Damage: 399

Major Damage: 140

Destroyed: 0

For non-residential structures (commercial, industrial, etc.), a total of 118 structures are impacted:

Affected: 24

Minor Damage: 73

Major Damage: 20

Destroyed: 1 (an outbuilding)

Damage Category explanation:

  1. Affected: Residences with minimal damage to the exterior and/or contents of the home.
  2. Minor: Damage that does not affect the structural integrity of the residence.
  3. Major: Significant structural damage that requires extensive repairs.
  4. Destroyed: Damaged to such an extent that repair is not feasible.
Local Assistance Center Update

The Local Assistance Center (LAC) at the Shirakawa/Vietnamese American Community Center at 2072 Lucretia Ave. has continued to see a number of affected residents. On Saturday, 235 families accessed available resources, flood-related services information, or evening access. On Sunday, 285 families were served by midday.

Local Assistance Center (LAC) hours for the coming week:

Monday through Wednesday, March 6-8: 10:00 a.m. to 6:00 p.m.
The City will evaluate the continuing need for operating the LAC after Wednesday.

Flood victims are not to be photographed or videotaped.

This is a safe place for affected residents, regardless of immigration status, to receive information and resources. Shirakawa/LAC fliers in three languages explain how the center connects people with:

  • Social services, including food assistance
  • Housing services and tenant/landlord questions and concerns
  • Replacing DMV documents
  • Filing for losses
  • And more—see the flier for agencies present at the center

Transportation Support

Free Taxi Service from Shelter or Shirakawa LAC or Sacred Heart to Homes

If needed, flood victims can call Yellow Cab at 408-777-7777 for a ride from the Seven Trees shelter, Sacred Heart or the Shirakawa LAC to their homes, and if needed, back to shelter, Sacred Heart or LAC, or between Sacred Heart and LAC. Provide the driver with Account #1421 to cover the taxi fee. Sacred Heart Address: 1381 South First St., San José. Tel: 408-278-2169

Shelter at Seven Trees Community Center – Update

The Shelter at Seven Trees housed 178 residents on Friday night March 3 and 172 residents on Saturday night, March 4. This is an increase from numbers earlier in the week of 120 on Wednesday and 162 on Thursday.

The management of the shelter will transfer from the American Red Cross to Home First on Monday, March 6. The American Red Cross (ARC) has been managing the shelter since it opened two weeks ago. Typically, ARC focuses on short term emergency operations and transitions it to a local organization within a two week period. HomeFirst provides services, shelter, and housing opportunities for the homeless and those at risk of homelessness in Santa Clara County, including the Boccardo Reception Center, which is the county’s largest homeless services center.

Disposal of Flood-Related Debris

Recovery from flood damage may require demolition and/or construction. Residents may contact the following companies which are licensed by the City of San José to provide construction and demolition debris bins and boxes in sizes from 10 – 40 cubic yards. Residents are responsible for costs associated for these services.

Acceptable items include: recyclable and non-recyclable building materials, packaging, rubble, rock, concrete, asphalt, and dirt. Removal contractors approved by the City for these services are listed at

Towing and RV Parking

Parking enforcement is suspended for the duration of the emergency in the affected neighborhoods. Vehicle owners will not be charged for any towing related to the Coyote Creek flood. Owners can contact the Police Station Auto Desk by calling 408-277-4263 to determine where their vehicle is located for retrieval.

The City has temporarily suspended Municipal Code 17.72.610 and will allow recreational vehicle parking and storage in flooded areas.

If the vehicle remains parked within the flood-impacted area after 72 hours, the City may take action to remove the vehicle as authorized under CVC 22654(e) and/or 22651(k).

Additional Information for Flood Victims

The Emergency/Recovery Operations Center continues to develop or relay from partners a range of information to assist flood victims. This information is available at, and distributed as handouts in the field, at the shelter, and at the LAC. Fliers include:

For regular updates please visit

Coyote Creek Flood: Information and Updates
Facebook Twitter Google Plus Email

Other News in 2017 Coyote Creek Flood Recovery

Flood Update - 2:00 p.m.

Posted on: March 1, 2017

5:00 P.M. - Coyote Creek Flood Recovery

Posted on: February 28, 2017

Flood Update - 5:00pm

Posted on: February 27, 2017

Flood Update - 3:30 p.m.

Posted on: February 25, 2017

Flood Update - 7:00 p.m.

Posted on: February 24, 2017

Flood Update - 1:00pm

Posted on: February 24, 2017

Flood Update - 5:00 PM

Posted on: February 23, 2017

Flood Update - 9:30 AM

Posted on: February 23, 2017