City of San José
Home MenuPopular Searches
Report Broken Traffic Signals
Report emergency broken traffic signals by calling (408) 794-1900. Report non-emergency broken traffic signals online or through the phone.
Emergency broken traffic signals
Signs of an emergency broken traffic signal
- Flashing red signals
- Turned signal head or lamp outage
- All signal heads are completely out (indicates power outage)
- Automobiles, motorcycles, bicycles, or pedestrians are not getting a green light or a walk symbol
Call (408) 794-1900 for emergency broken traffic signals
non-EMERGENCY BROKEN TRAFFIC SIGNALS
Signs of a non-emergency broken traffic signal
- Travel direction gets a short green light when there is a lot of traffic, or long green lights when there is no traffic
Email traffic.signals@sanjoseca.gov or call (408) 975-3700 for non-emergency broken traffic signals
What to include when reporting
- Intersection street names and the travel direction
- Approximate time and date of the malfunction
- For turned signal heads or lamp outage please specify whether the signal head is mounted over the street or on the side of the pole