Report Issues

Find out where to report common problems like abandoned vehicles, illegal dumping, graffiti, potholes, streetlight outages and code violations.

Issue  Support 

Report abandoned vehicles, illegal dumping, graffiti, potholes, streetlight outages & illegal fireworks

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San José 311

Report missed collections and container issues, schedule junk pickup, and manage residential garbage & recycling services

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San José 311

Report issues on private property

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Code Violations 

Report issues related to traffic signals or signage, sidewalks, sewage backup & storm flooding

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Department of Transportation

Report a spill, leak, release, or discharge to the storm drain or street gutter

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Storm Drain Discharge Complaint Form 

Report issues or file a complaint related to disability access, or American with Disabilities Act (ADA) Title II, as it applies to City facilities, programs, and services

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ADA Coordinator 


Other Neighborhood Issues

Description Phone
Online
Homeless Encampment (on City property) n/a Link to Reporting Form
Along train tracks (report to Union Pacific) 888-877-7267 rmcc_in@up.com
Near freeways, highways & ramps (report to Caltrans) n/a Caltrans maintenance request form
Parks Concern (in City parks) 408-793-5510 Park.Concerns@sanjoseca.gov

 

Reach our customer contact center for all other issues

noun_Technology_1667310General requests form or Frequently Asked Questions

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