How to Check Your Permit Status

SJPermits.org enables you to find information about permits, properties and zoning status for all permits.

Before you can check a permit status, you need to locate the property file in SJPermits. Use the Property Information search button to get started. You may search by:

  • Address - Enter the building number and street name only; do not enter direction (N, S, E, W) or type of road (Ave., Rd., St., etc.).
  • Assessor's Parcel Number - No spaces or dashes.
  • Permit or Project Reference Number:
    • For Permit or Folder Number, include the full year without dashes, such as 2020103030
    • For Project Reference Number, include dashes such as TR20-001.
  • Tract Number – Use numbers only, such as 10010.

How to Check Permit Status

Use the search function to locate the permit you wish to view. You can see basic information of the permit or folder number, reference file number, address, property folder type, work type, and expiration date. 

Anyone can log in and see the “Status” of a permit at a particular address, as shown in the table below.

Only applicants for a project can see the “Application Status” (described after the table) that indicates the status of an application that is underway.

Examples of Status – In the Status column, you'll see descriptions that may vary based on that may vary based on the type of permit. The table below provides examples of how the status might read for a permit being issued by Building, Fire, Planning, or Public Works, and provides definitions for what the Status means.

Division Status Definition

Building

Intake

The application process has started but submittal is not complete. For online permits, you may use the ‘Continue to Submit Application’ option.

Technical Review

This permit is in progress and under review.

Under Inspection

Permit has been issued and inspections either need to be scheduled or are in progress.

Finaled

Construction is completed and a final inspection was conducted and the project is approved, if relevant, for occupancy.

Fire

Intake

Application is under submittal conformance review.

Under Review

Permit is in progress and under review.

Review Complete – Fees Due

Fees must be paid before approved plans and permit can be issued.

Under Inspection

Permitted construction work requires fire inspections.

Closed

Fire permit has had final sign-off by fire inspector.

Planning

New

The application has been submitted.

Under Review

The project is currently under review.

Cancelled

The City has cancelled the application.

Rejected

The City has rejected the application.

Complete

The application request is completed.

Approved

The application has been reviewed by Planning and the permit is approved.

Denied

The application has been reviewed by Planning and the permit is denied.

Withdrawn

The applicant has withdrawn the application.

Public Works

Under Review

This permit is in progress and under review.

Pending Approval

Non-Maps: Technical review is complete and staff are waiting for final items from the applicant.

Maps: Technical Review is complete and map is being routed or waiting for signatures.

Vacations: Vacation technical review is complete. Preparing documentation for City Council for approval.

Approved

Utilities: Waiting for utility engineer to approve and issue for construction

Non-utility excluding maps: Permit approved for construction

Maps: Map ready to be recorded at County

Vacations: Approved by City Council, waiting to be recorded at County.

Issued

Permit issued for construction

Cancelled

Permit has been cancelled by City or applicant

Withdrawn

Application withdrawn by applicant request

Application Status – The Application Status field is only found on the “My Services” page for signed-in applicants. The status options are: 

  • In-Progress: Your application has not yet been submitted or paid for.
  • Submitted: Your initial application has been submitted to the City. 
  • Cancelled: You have opted to cancel your application prior to submission and payment.

Process Details Screen Example

In the example screen below, taken from a public information search, this permit is in the third round of changes that were submitted on 11/23/21. Staff set a target date of 12/09/21 to complete this review.

  1. Under Process Name, you will see the various work activities related to the project. Each process represents a task that must be closed before a permit can be issued. All inspection processes must be closed before a permit can be finaled.

  2. For this permit, RS Building Review is the main building technical review. You can see that it is open and in processing.

  3. You can sort the display by field. This one is sorted by Process Status.

  4. Date Started / Date Ended – Shows when a process was started or ended. The Target End Date is when the staff expect to complete the review.

  5. The staff assigned to the process are listed under Assigned User and their contact email is listed under Assigned User Email.

  6. Some processes may be open but unassigned until later in the process.

  7. Clicking on Detail will open a Process Results window. This shows details for the activities in process.

  8. This detail shows the plans were resubmitted on 11/23/21 and the name of the reviewer with email contact info