Report GARBAGE, ORGANICS, AND RECYCLABLES management

We enforce the San José Municipal Code (Solid Waste Management) and oversee garbage, organics, and recyclables hauling activities to protect public health and safety. Learn more about haulers authorized to provide service in San José.

Mission: To educate & enforce proper solid waste management by commercial properties, residential properties, and solid waste haulers.

Email WasteEnforcement@sanjoseca.gov or call (408) 535-8550 to report the following incidents:

• No solid waste hauling service at a business or residence
• Unauthorized hauling activities and self-hauling concerns
• Overflowing containers or improper accumulation of garbage, organics, or recyclables
• Early set-out of garbage, organics, recyclables, or yard trimmings containers
• Improper storage of garbage, organics, recyclables, or yard trimmings containers on private property
• Leaking or broken solid waste containers
• Interference with the collection of solid waste
• Unauthorized use of a solid waste container
• Unauthorized use of residential solid waste services
• Complaints related to the Single-use Foodware Accessories and Condiments Law (AB1276)
• To report complaints related to the Short-Term Climate Pollutant Control Law (SB1383), please call the City Hall Call Center at (408) 535-3500
• Complaints related to the Foam Food Container Ordinance
• Complaints related to the Bring Your Own Bag Ordinance

Other Concerns