use SAN JOSÉ 311 for help with your service

Visit sanjoseca.gov/311, dial 3-1-1 or call (408) 535-3500  to report missed collections, damaged containers, service issues, or to change your container size. For all other inquiries, contact your collection company.

Services for Residential Homes, Mobile Home Parks and Apartments/Condominiums with SAN JOSÉ 311

• Report missed pickups
• Schedule free junk pickup appointments for items such as sofas, mattresses, televisions, and computers
• Container orders (replace damaged containers, change container size)
• Other service issues
• Request jugs and bags for used motor oil and filters from your recycling collection company (for residential homes and mobile parks only).

To request a service assessment for your apartment or condominium property, contact your recycling and garbage collection company.