Text to 9-1-1

Text to 9-1-1 is now available in San José and Santa Clara County.

9-1-1. Call If You Can.  Text If You Can't.  If you need help, but can't safely speak on the phone or are unable to speak, use your mobile phone to send a text message to 911.

Text to 9-1-1 is an option to help those who are deaf, hard of hearing, speech impaired, or anyone who feels unsafe speaking over the phone.

Call if you can. Text if you can’t. 

Dialing 9-1-1 in an emergency is still the preferred way to ask for help. 

Under the current U.S. technology, English is the only option to use the Text to 9-1-1 service.
 
The Text to 9-1-1 service is available in most areas of Santa Clara County. See the FAQ for available cities. It should only be used for emergencies when callers cannot safely call 9-1-1, or have hearing or speech impairments. 

Frequently asked questions

What is “Text to 9-1-1” technology?
Can I text to 9-1-1 in Santa Clara County?
When should I Text 9-1-1?
What are the challenges with Text to 9-1-1 service?
How do I text to 9-1-1?
How will I know if 9-1-1 received my text?
Is there a charge to text-to-9-1-1?
Can I text to 9-1-1 in languages other than English?