City of San José
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Text to 9-1-1
Text to 9-1-1 is now available in San José and Santa Clara County.
Text to 9-1-1 is an option to help those who are deaf, hard of hearing, speech impaired, or anyone who feels unsafe speaking over the phone.
Call if you can. Text if you can’t.
Dialing 9-1-1 in an emergency is still the preferred way to ask for help.
Under the current U.S. technology, English is the only option to use the Text to 9-1-1 service.
The Text to 9-1-1 service is available in most areas of Santa Clara County. See the FAQ for available cities. It should only be used for emergencies when callers cannot safely call 9-1-1, or have hearing or speech impairments.