Fire Report or Incident Report

A fire report or incident report contains information about SJFD's response to a specific call. These reports include details on, but are not limited to, response times, responding units, nature of the call, or actions taken.

The fastest way to obtain individual fire reports or incident reports is by submitting a request through the City of San José Public Records Center online portal. Please be sure to include your contact information, including your email and phone number, in case we need to clarify your request or the location to which you would like the report sent.

Alternatively, these records can be obtained by sending the request by mail to:

Bureau of Administrative Services
San José Fire Department
Attn: Fire Records Administrator
1661 Senter Road, Third Floor
San José, CA 95112

Please note: SJFD does not charge for services; therefore, we do not have any medical bills to provide. For ambulance and billing records, please check with the responding ambulance company directly.

To locate the records you're requesting, please include the following information:

• Business name (if it's a commercial property)
• Type of Incident (Fire, EMS call, Vehicle accident, etc.) 
• Date of the incident
• Time of the incident (if it's within your possession)
• Incident number (if it's within your possession) 
• Location of the incident (address and/or street)

Pre-Hospital Care Report

An SJFD Pre-Hospital Care Report (PCR) contains information regarding the medical treatment of an individual patient by the San José Fire Department.

The release of medical records is restricted by the terms of the Health Insurance Portability and Accountability Act (HIPAA); however, individuals may request a copy of their own patient care record. These records may also be obtained by a parent, guardian, conservator, those who have medical decision-making authority for an individual, agencies having a patient-signed consent to release medical information, or by the executor of a decedent’s will.

SJFD Pre-Hospital Care Reports cannot be requested by phone, email or through our records portal, as proof of identity is required to establish eligibility to receive these records under the HIPAA.

• SJFD HIPAA Notice
• SJFD HIPAA Release Form 

To request copies of SJFD Pre-Hospital Care Reports, please mail the following to:

Bureau of Administrative Services
San José Fire Department
Attn: Fire Records Administrator
1661 Senter Road, Bldg A Suite 300 
San José, CA 95112

Please include the following:

• SJFD HIPAA Release Form
• $15 Check (made out to the San José Fire Department)
• Copy of Patient's Photo ID
• Incident Information (Incident Number, Type, Date, Location, and Time).

Property Reports

The SJFD Bureau of Fire Prevention is responsible for a number of fire-related property reports, including fire inspection records and hazardous materials information. These records may be requested by mail, phone or email. Contact information is provided below.

Bureau of Fire Prevention
San José Fire Department
Attn: Bureau of Fire Prevention
200 E. Santa Clara Street, Second Floor
San José, CA 95113
Phone: 408-794-7000

To help locate the records you're seeking, please include the following information in your request:

• Property address
• The information you are seeking
• The time frame in which you would like to receive the records
• Your name and contact information, in case additional information is needed

Please note that the SJFD Bureau of Fire Prevention only maintains fire-related records. If you are seeking information related to other types of municipal code violations, please contact the Department of Planning, Building, and Code Enforcement at 408-535-7770 or search for these records online using the Code Enforcement System Inquiry tool.

Other Information

To request copies of other existing reports or departmental information under the California Public Records Act, submit a request through the City of San José Public Records Center online portal or mail your request to:

Bureau of Administrative Services
San José Fire Department
Attn: Fire Records Administrator
1661 Senter Road, Third Floor
San José, CA 95112

Please be as specific as possible regarding what information you are seeking and the time frame in which you are interested in receiving such information so that we may identify any records that may pertain to your request. Be sure to include your name and contact information in case additional information is needed.

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