Video Tutorials

Below you will find video tutorials on how to use the Rent Registry system. If you still have questions, please call (408) 975-4480 or email RentRegistry@sanjoseca.gov.


1. Creating An Account


2. Account Log-In


3. Forgotten Password


4. Registering A Unit for the First Time


5. Registering A Rent Increase for an Existing Tenant


6. Registering A Unit As Vacant


7. Registering A New Move-In


8. Registering A No-Change


9. How to Correct an Error in Your Last Unit Registration