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68℉Contact the City
Making City Hall more accessible to you, the residents, is of prime importance to the District 2 team. In addition to our staff, here are some important contacts for city services that will be able to help with your questions and concerns:
How you can help keep our community safe and clean
See blight or homelessness in your neighborhood or around San José? Report it to the appropriate agency. All reporting is tracked at each agency and forwarded to the appropriate response team for action.
Union Pacific (usually the property around the railroad tracks)
1-888-877-7267
Submit complaints regarding the Union Pacific Railroad to the Federal Railroad Administration (FRA). Complaints regarding train noise or encampments can be submitted to their office directly by constituents either by sending an email to r7_gx@dot.gov or by phone to 916-414-2315.
Caltrans (usually property surrounding / adjacent to freeways and highways)
Fill out a Maintenance Service Request (MSR): https://csr.dot.ca.gov/
Homeless Concerns (on City of San José property)
408-975-1440
San José 311 App - request services on City property
408-535-3500
Download the app to your smartphone!
Schedule a FREE Large Item pick up , right in front of your home
Visit the San José Free Junk Pick Up page to learn more and schedule your free appointment.
Report on San José 311:
- Abandoned Vehicles
- Graffiti (866) 249-0543
- Illegal Dumping (408) 794-1900 | reportdumpers@sanjoseca.gov
- Potholes (408) 794-1900
- Streetlight Outages (408) 794-1903
- General Requests
- Frequently Asked Questions
- Speak with a live Customer Service Representative (408) 535-3500
Additional Resources:
- Homeless Concerns (408) 975-1440
- Code Violations (408) 535-7770
- Parking Compliance (408) 534-2900
- Park Concerns (408) 793-5510
- Large Item Pickup
- Items blocking public right of way
- Development activity in District 2 and throughout the City
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Request pavement maintenance and pothole repair, median landscaping, and clean-up of illegal dumping on streets and sidewalks
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Report burned out bulbs and other street light damage
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Report problems with signs, street markings, and striping on roadway to improve traffic safety
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Contact the City Arborist
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Report safety concerns related to street trees and sidewalk damage
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Request bicycle, pedestrian, and traffic safety improvements in your neighborhood
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Report traffic flow problems and request traffic signal adjustments
- Complete Directory of City Services