Sidewalk Riding Prohibition Technology

Sidewalk Riding Prevention Technology Requirement Study and Demonstration Pilot 

All e-scooter operators that have a Shared Micro-Mobility Permit with the City of San José must participate in an evaluation process to demonstrate the effectiveness of the technology they will rely upon to prevent the use of shared e-scooters on public sidewalks.

The sidewalk prevention technology requirement will be effective on the following street segments, hereafter the Designated Area:

  • First, Second, Third, and Fourth Streets between San Carlos Street to the south and St. John Street to the north
  • San Fernando Street between Cahill Street to the west and 10th Street to the east

Download the map of the Designated Area where Operators shall demonstrate the technology applications proposed are effectively preventing sidewalk riding.

As soon as any Operator begins “Full Deployment” (see timeline below), Operators whose Pilot Plans or Technology Demonstrations have not been approved may not deploy vehicles or allow trip starts or ends in the Designated Area. Similarly, Operators may not deploy devices not equipped with approved sidewalk detection technology in the Designated Area as soon as any Operator begins Full Deployment.

For regulatory background, more information is included at the bottom of this page.

Goals

Evaluate the effectiveness of the technological solutions and supplemental measures proposed, developed, and deployed by operators to:

  1. Prevent sidewalk riding in the Designated Area.
  2. Reduce device speeds to approximately five mph when they are operated on sidewalks in the Designated Area.
  3. Assess scalability of the technology proposed to other areas of the city, and its effectiveness on larger-scale operations (more than 1,000 shared e-scooters).

Evaluation Criteria

The City of San José will evaluate the effectiveness of operators’ proposed solutions to prevent sidewalk riding based on the following criteria:

  1. Ability to prevent sidewalk riding in the Designated Area within a minimum margin of error to effectively avoid potential conflicts with pedestrians.
  2. Demonstrated commitment to prevent sidewalk riding through the deployment of pilots to test and improve the effectiveness of the proposed solutions.

The City will monitor and evaluate each operator’s capacity to fulfill this requirement through data feeds, pilot reports from operators, user experience information gathered by city staff, and other applicable data streams and information available to the City.

Evaluation Timeline

Pilot Plan submissions and Technology Demonstrations may be scheduled on a rolling basis and are not required to strictly follow the proposed schedule below.

However, as soon as any Operator begins Full Deployment (see timeline below), Operators whose Pilot Plans or Technology Demonstrations have not been approved may not deploy vehicles or allow trip starts or ends in the Designated Area. Similarly, Operators may not deploy devices not equipped with approved sidewalk detection technology in the Designated Area as soon as any Operator begins Full Deployment.

Proposed Timeline Schedule
June to August 2021
Technology Presentation. Operator shall present to the City sufficient information to assess the type and stage of technological capabilities it has developed to implement sidewalk prevention measures.
June to August 2021

Pilot Planning. Operator shall develop and deliver detailed plans (see Sidewalk Technology Pilot Instructions, below) for Full Deployment of the proposed technological solutions to prevent sidewalk riding in the Designated Area.

 

Coordination and Permits. Operator shall coordinate with City Staff to obtain applicable permits and approvals to deploy the proposed pilots. 

June to August 2021
Technology Demonstrations. Operator shall demonstrate to City Staff that the technology deployed is effective in preventing sidewalk riding, and that devices can safely reduce speeds on sidewalks in the Designated Area.
September 2021 Evaluation of Pilot Plan and Technology Demonstration. City Staff will evaluate Pilot Plans and Technology Demonstration. Once approved, Operator shall begin Full Deployment.
October to December 2021 Full Deployment. Over a minimum three-month period, Operator shall deploy technological application(s) in the entire Designated Area and demonstrate it can effectively prevent sidewalk riding in this area through these applications and supporting measures.

Note: As soon as any Operator begins Full Deployment, Operators whose Pilot Plans or Technology Demonstrations have not been approved may not deploy vehicles or allow trip starts or ends in the Designated Area.
October to December 2021
Evaluation and Monitoring. Over the same period of time, Department of Transportation will determine the effectiveness of the proposed solutions to prevent sidewalk riding based on data feeds, pilot reports from operators, user experience information gathered by city staff, and other applicable data streams and information available to the City, and will communicate to Operators final recommendations. 
January 2022 Decision. Only Operators that comply with the sidewalk riding prevention requirement in the Designated Area will be allowed to continue operating in this area. Additional policies may be developed around sidewalk riding prevention.

Regulatory Framework 

Date Policy
December 5, 2018 Memo from Mayor Liccardo and Councilmembers Peralez and Davi, recommending Operators demonstrate scooters can decrease speeds on sidewalks to a casual walking pace (approximately 5 mph).
December 6 and 18, 2018
Shared Micro Mobility Program and Regulatory Framework, establishing operators will be required to develop and deploy technology capable of preventing sidewalk riding in areas of high pedestrian activities, and other areas as determined by the Director of Transportation.

Adopted: February 7, 2019

Shared Micro-Mobility Ordinance, setting forth the Shared Micro-Mobility Administrative Regulations. 
Current Version: May 24, 2019
Section 11.04.031 of the San José Municipal Code, which defines the Designated Area.