The mission of the Office of the City Auditor is to independently assess and report on City operations and services. To fulfill this mission, we conduct performance audits that identify ways to strengthen public accountability, and improve the efficiency, effectiveness, and equity of City government.

RECENT REPORTS AND UPDATES     

• 11-07-24:Team San Jose Performance FY 2023-24
• 11-07-24: Animal Care and Services:  Addressing Capacity Constraints and Updating Shelter Protocols Will Help Improve Animal Outcomes
• 10-21-24: Tenant Protection Ordinance - Housing Should Refine its Fee Calculation Process and Standardize Procedures to Improve Program Administration
• 09-13-24: Status of Open Audit Recommendations as of June 30, 2024
• 09-12-24: Encumbrances: Departments Should Regularly Review All Encumbrances to Ensure Timely Liquidation
• 04-04-24: Retirement Services: The Office Has Not Consistently Followed City Procurement Policies and Standard Practices 
• 03-14-24: Language Accessibility: The City Can Strengthen Efforts to Address Language Equity Across Its Services
• 03-14-14: Status of Open Audit Recommendations as of December 31, 2023
• 02-08-24: Non-Management Performance Appraisals: The Administration Should Improve and Clarify Appraisal Processes 
• 12-15-23: Annual Report on City Services 2022-23 
• 11-17-23: Residential Building Permits: Additional Resources and Further Process Enhancements Can Reduce Wait Times and Improve Service Delivery 
• 11-17-23: Team San Jose Performance FY 2022-23
• 10-12-23: Retirement Services: Interim Report on the Alignment of Controls Between the City and the Office of Retirement Services

More Audit Reports