City Council Focus Areas

• Available on the City Council Focus Areas webpage

City Service Areas and Outcomes

Community and Economic Development

• Strong Economic Base
• Safe, Healthy, Attractive and Vital Community
• Diverse Range of Housing Options
• Range of Quality Events, Cultural Offerings, and Public Artworks

Environment and Utility Services

The Environment and Utility Services and Transportation and Aviation Services CSAs collectively share a City Infrastructure Strategy with the following outcomes: disaster ready and climate smart, transportation and aviation, clean energy resilience, water resilience, and natural environment restoration.

• Reliable Utility Infrastructure
• Healthy Streams, Rivers, Marsh, and Bay
• Clean and Sustainable Air, Land, and Energy
• Safe, Reliable, and Sufficient Water Supply

Neighborhood Services

• Safe and Clean Neighborhoods and Public Spaces
• Welcoming and Vibrant Neighborhoods and Public Life
• Equitable Access to Community Opportunities to Flourish

Public Safety

• The Public Feels Safe Anywhere, Anytime in San José
• Residents Share the Responsibility for Public Safety

Transportation and Aviation Services

The Environment and Utility Services and Transportation and Aviation Services CSAs collectively share a City Infrastructure Strategy with the following outcomes: disaster ready and climate smart, transportation and aviation, clean energy resilience, water resilience, and natural environment restoration.

• Provide Safe and Secure Transportation Systems
• Provide Viable Transportation Choices that Promote a Strong Economy
• Travelers Have a Positive, Reliable, and Efficient Experience
• Preserve and Improve Transportation Assets and Facilities
• Provide a Transportation System that Enhances Community Livability

Strategic Support

• Sound Fiscal Management that Facilitates Meeting the Needs of the Community
• A High Performing Workforce Committed to Exceeding Internal and External Customer Expectations
• Technology and Data Tools that Enable a Collaborative, Responsive, and Productive City
• Safe and Functional Public Infrastructure, Facilities, and Equipment

City Manager Foundational Strategic Support Focus Areas

• Delivering Excellent Customer Service. Ensure reliable, empathetic, and solutions-oriented customer service to meet the needs and expectations of customers as they access and navigate City services.
• Closing Racial Inequities. Implement policies and programs to eliminate racial disparities and foster an inclusive, equitable community for all people to thrive.
• Structurally Balancing the General Fund Budget. Ensure long-term financial stability by aligning revenues and expenditures to sustainably balance the City's budget on an ongoing basis consistent with City Council and community priorities.
• Driving Organizational Performance. Deliver equitable community outcomes, effective program performance, and efficient operations through continuous improvement, transparency, and accountability.
• Making San José a Great Place to Work. Cultivate a supportive and dynamic work environment that attracts, retains, and grows talented and motivated employees.

Core Services (98) and Programs (264)