Appeals Options. Requestors who believe that records have been inappropriately withheld from disclosure by a City department may resort to the City’s appeal process for public records requests. A requestor has a number of options available as follows:

• The requestor may appeal to the City Public Records Manager.
• The requestor may appeal to the City Council Rules and Open Government Committee either before or after an appeal to the City Public Records Manager by contacting the Office of the City Clerk.
• Should the response of the Rules and Open Government Committee be unacceptable to the requestor, he or she may appeal to the Elections and Open Government Committee or directly to the City Council by contacting the Office of the City Clerk.
• Should the response of the Elections and Open Government Commission be unacceptable to the requestor, he or she may appeal to the City Council by contacting the Office of the City Clerk
• The requestor may file an appeal with the Santa Clara County Superior Court at any time before, during, or after resorting to any other option listed here.

Contact Information. Contact information for the Open Government Manager and the Office of the City Clerk is as follows:

Open Government Manager
Office of the City Manager
200 E. Santa Clara Street
San Jose, CA 95113
Tamara.Becker@sanjoseca.gov
(408) 535-8120

Office of the City Clerk
200 E. Santa Clara Street
San Jose, CA 95113
cityclerk@sanjoseca.gov
(408) 535-1260

These records are available by contacting the Santa County Clerk's Office.

Property records are managed by the Santa Clara County Assessor's Office.

The California Public Records Act (CPRA) requires state and local government agencies to give the public access to information found in public records. City Policy 0-33 establishes additional requirements and provides guidance in responding to CPRA requests.